--- title: "Frequently Asked Questions" description: "Find answers to common questions about our custom furniture, reclaimed barn wood, ordering process, delivery, and craftsmanship." canonical_url: "https://furniturefromthebarn.com/faq" md_url: "https://furniturefromthebarn.com/faq.md" last_updated: "2025-07-20" --- # Frequently Asked Questions > [Furniture From The Barn](/index.md): custom furniture handcrafted from reclaimed barn wood and American hardwoods in Nottingham, Pennsylvania. Site guide: [llms.txt](/llms.txt) Find answers to common questions about our custom furniture, craftsmanship, and the process of creating your perfect piece from reclaimed barn wood. ## Ordering Process ### How do I order? You can reach us through any of the following methods: - We receive inquiries when you fill out forms on our website. [Our Order Process](/our-process) - You can email us at [kelly@furniturefromthebarn.com](mailto:kelly@furniturefromthebarn.com) - You can call us at [(610) 932-1122](tel:6109321122) ### Do you offer custom pieces and sizes? Yes, that is our specialty—custom size furniture to fit your space; we also offer custom finishing. ### How long will my order take? Most custom orders take **8 to 12 weeks** to complete, depending on the piece and time of year. We keep you updated during the building and finishing process. ### If I'm not ready to take receipt of my furniture order, can you hold it? Yes, we can hold your furniture for up to 45 days after it's completed. Should you require more than 45 days, please contact us. ### What size table do I need? There are two factors that will determine what size table you will need: your available space and how many people you want to seat around the table most of the time. - [How To Choose The Right Size Table For Your Room](/blog/how-to-choose-the-right-table-size-for-your-room) - [How To Choose The Right Table Style, Shape, and Seating Capacity](/blog/how-to-choose-the-right-table-style-shape-seating-capacity) ## Financing ### Can I buy now and pay later - do you offer financing? Yes, we do offer financing via Shop Pay. How it works: Select Shop Pay during checkout, then choose the option to pay in installments. **Payment plans:** \- 4 bi-weekly payments: Split your purchase into 4 equal, bi-weekly payments. This option is typically interest-free with no hidden or late fees, often available for orders from $50 to $999.99. Your first payment is usually due at checkout or two weeks after purchase. \- Monthly payments: For larger orders (for example, $150 up to $17,500 or more), you may have the option to pay monthly over a longer period (such as 3, 6 or 12 months). These plans might include interest (APR). **Easy & transparen**t**:** Get a quick decision when you apply. You'll receive payment reminders, and there are no late fees. You can also pay off your balance early without penalties. **Powered by Affirm:** Shop Pay Installments is offered in partnership with Affirm, who manages the loan and payments. Need help deciding? Email us at [kelly@furniturefromthebarn.com](mailto:kelly@furniturefromthebarn.com) ## Materials & Wood ### Do you use solid wood? Yes! We use **American-grown solid wood** in our furniture construction, featuring either **reclaimed or new wood**. ### What materials do you use to build your furniture and where does it come from? We use White Pine, Yellow Pine, Fir, Red Oak, White Oak, and Chestnut in our reclaimed wood products that come from old barns in Pennsylvania and neighboring states. These woods are kiln-dried prior to crafting into furniture. Our new wood furniture is crafted exclusively from American hardwoods — oaks, maple, cherry, hickory, and walnut — and is also kiln dried. ### How does furniture crafted out of reclaimed woods differ from furniture crafted out of new wood? \- Reclaimed wood shows more grain and color variations \- Reclaimed wood has character marks such as dings, nail holes, saw marks and is all around more rustic and not as smooth as new wood. \- Reclaimed wood is inherently darker in color than new wood due to the age and exposure to the elements. \- Reclaimed wood is generally harder (even in the same species) as it is semi‑petrified and the other contributing factor is that chemicals were not used in the forests 100s of years ago. The chemicals today used in growing trees for wood furniture cause the wood to be a little softer. \- Each reclaimed wood furniture piece is completely unique due to the above listed attributes. No two pieces come out looking exactly alike. ### What methods do you use to build your furniture? We use **traditional woodworking techniques** that have stood the test of time for strength and durability. From **hand-selecting premium wood** to designing with time-honored joinery methods (_the artful ways our craftsmen interlock and secure wood components for lasting strength_) to applying durable finishes. ## Pricing ### Where can I learn about sales or discounts? Visit our [**SALE PAGE**](/furniture/sale). These items are greatly reduced and ready for immediate purchase. We also offer discounts on our signature pieces throughout the year, which are highlighted at the top of our website. ### Do you charge sales tax? We do not charge sales tax on out-of-state sales. Pennsylvania customers are charged sales tax. ## Shipping & Delivery ### How much does shipping cost? Shipping and delivery costs vary based on your location and the dimensions of the furniture pieces. **We offer Curbside delivery (driveway, porch, garage, etc) as an option and White Glove inside delivery.** White Glove delivery is inside and includes light assembly. When you submit an inquiry, be sure to fill out the 'zip code' field. Then when we get back to you with a price estimate on a furniture piece, we will include information about the shipping/delivery charges. For more information on our delivery and shipping options, please contact us from any of our product pages or view our full article on [How Our Furniture Delivery Works](/blog/how-our-furniture-delivery-works) ## Finishes & Care ### I want to know more about your finishes We primarily use diluted stains and oils for our tables. Since we work with reclaimed wood, the finishing process requires careful attention and finesse. We'll keep you updated throughout this process—see our blog post: [The Art of Finishing Reclaimed Wood](/blog/the-art-of-finishing-reclaimed-wood) ### I have chemical sensitivities. What materials and finishes do you use, and do they release fumes or Volatile Organic Compounds (VOCs)? Solid Hardwood: We build our furniture using natural, American-grown, kiln-dried hardwood. Kiln drying helps stabilize the wood. Low-Emission Glues: Our craftsmen use water-based glues selected for their low chemical content. Low-VOC Finishes: We prioritize finishes specifically chosen for their low Volatile Organic Compound (VOC) content. Once a finish is fully cured (dried completely), the release of VOCs significantly diminishes. We are now offering water-based finishes on select pieces: We are now offering a natural waterborne finish on many of our pieces—an advanced, eco-friendly choice that delivers exceptional protection and clarity. This finish rivals the durability of our catalyzed coatings (our standard) while significantly reducing VOC emissions for a healthier home and planet. Waterborne finishes dry quickly, resist yellowing, and beautifully showcase the wood’s true character, making them ideal for those who value both sustainability and lasting beauty. When selecting your new furniture, ask about this innovative waterborne option—it may be the perfect fit for your space. **Since individual sensitivities can vary greatly, the best way to ensure our furniture works for you is to test it yourself. We strongly recommend ordering a wood finish sample before placing your furniture order.** This allows you to see how you react to the specific cured finish in your own environment. ### How do I care for my furniture? To learn how to properly care for your furniture, please see our [Furniture Care & Warranty PDF](/pdfs/Furniture-Care-Limited-Warranty.pdf). ### Can heat and humidity damage my furniture? Yes. Wood furniture is sensitive to extreme temperatures and humidity. Extreme dryness may cause shrinkage and cracking, while excessive humidity can cause swelling, warping, or joints to weaken. **Maintain an indoor humidity level between 40% and 50% year-round, and avoid placing your furniture near heat sources or in direct sunlight to prevent damage.** ## Still Have Questions? Can't find what you're looking for? Our team is here to help! Contact us directly and we'll be happy to answer any questions about your custom furniture project. - **Phone:** (610) 932-1122 - **Email:** info@furniturefromthebarn.com - **Address:** 191 Greenhouse Rd, Nottingham, PA 19362 - **Showroom:** By appointment only - [Contact us](/contact.md) Canonical page: [Frequently Asked Questions](https://furniturefromthebarn.com/faq)